Help
Frequently Asked Questions
Everything you need to know about our products, ordering, shipping and wholesale. Can't find your answer? We're a message away.
Products & Materials
What are your products made from?+
Each collection has its own material. Our ANCIENT® pieces are printed on washable kraft paper: lightweight, water- and scratch-resistant. The Paper Made line uses Tyvek® (DuPont paper): breathable, water-resistant and recyclable. Other styles use premium PU and coated canvas.
Are the artworks original?+
Yes. Every design begins with original illustration, including our ANCIENT® Egyptian and Greek art and our Chimoz Hong Kong character collaborations.
Are they durable and water-resistant?+
Our kraft paper and Tyvek® materials are water-resistant and tough enough for everyday use. They wipe clean and hold up well over time.
How do I care for my item?+
Wipe gently with a damp cloth and let it air dry. Avoid harsh chemicals and prolonged soaking.
Ordering & Gifts
How do I place an order?+
Browse the collection and select “Enquire Now” on any product, or message us on WhatsApp. We’ll confirm availability and help you order. A full online checkout is on the way.
Do these make good gifts?+
Absolutely. Our art-print wallets, pouches and pencil cases are popular gifts. Just mention gift packaging in your inquiry and we'll help.
Shipping & Returns
Do you ship internationally?+
Yes, we ship worldwide from Hong Kong. For delivery times and shipping costs to your country, please contact us via WhatsApp or the form and we'll confirm.
How long will delivery take?+
It depends on your location and the order. We'll give you a clear timeframe when you place your order.
What if my item arrives damaged?+
Please contact us as soon as possible with a photo, and we'll make it right.
Wholesale & OEM / ODM
Do you offer wholesale or custom manufacturing?+
Yes, we offer wholesale pricing and full OEM/ODM manufacturing. See our Wholesale page to learn more or request a quote.
What is the minimum order?+
We keep minimums flexible for retailers and partners. Tell us what you need on the Wholesale page and we'll advise.
Can I put my own brand or artwork on your products?+
Yes, that's our OEM/ODM service. Bring your own artwork, logo or product idea and we'll handle sampling and production end-to-end.
About Sannic
Who are you?+
Sannic Lifestyle is a Hong Kong design house founded in 2010, creating original art-print accessories, designed and manufactured in-house.
Where can I find you in person?+
Look for us at Hong Kong's Design Gallery, PMQ and select trade shows and stockists.
How can I follow you?+
Follow us on Facebook, Instagram, TikTok and YouTube; the links are in the footer of every page.